Account Executive

We are a forward-thinking startup on a mission to build the ultimate HR system for deskless workforces. If you are a skilled and ambitious individual who thrives on challenges, apply below to be part of our exceptional sales team and contribute to building this purpose-driven company.

TL:DR

• Join Jem HR, an early-stage HR technology startup, as an account executive
• Drive Monthly Revenue through finding, managing and closing ICP opportunities helping us 3x our Revenue in 2024
• Experienced founding team, well-funded and rapidly growing
• Based in-office, at least 3 days per week in Cape Town or Johannesburg

Details about us, the opportunity, and who should apply below 👇About usThere are 2.7 billion frontline employees globally and an estimated 1.1 billion in developing markets. 🚀 These employees do not use traditional digital channels like email or apps. Equally, despite making up 80% of the world’s workforce, only 1% of existing enterprise technology caters for frontline, deskless employees. As a result, these employees are unengaged and disconnected from their employers, leading to low job satisfaction and low employee retention rates.Enter Jem HR. Jem super-powers a business's HR administration by focusing on digitally connecting the majority of an employer's workforce using the most used messaging app in the world—WhatsApp. By doing this, HR professionals can unlock employee engagement by offering the ignored and underserved deskless workers a suite of services specifically built for them.The roleThe Sales team at Jem has gone through a few iterations of early mobilisation efforts, and we are now clear on what is required to build the foundations for the next 10 years. You will be a core member of the sales team, and will be primarily focussed on finding, managing and closing prospective deals. There is a clearly articulated strategy and sales playbook, but you will need to come in, roll up your sleeves and hunt new deals from day one. You will have to combine process with in-person magic, as you find, manage and close deals through clear value articulation and deep relationship building. You will need to understand our growth strategy clearly, get super close to our customers and be able to work independently.Your role will be focused on increasing revenue through new sales.

Working at an early-stage startup is a different beast. If you are used to predictability, clearly established processes and working with slow moving teams, this is not the role for you. You need to be curious, resourceful, scrappy, and have a deep desire to make sales. You aren’t scared to go see clients in person and get your hands dirty. Specifically, you should be able to demonstrate the following:

• Experience in Start-ups: We have a preference for people who've thrived in start-ups or high-growth environments, where scrappiness, resourcefulness and self-sufficiency are rewarded. If this is not you, how can you demonstrate this to us.
• Hungry to earn commission: You must want to make sales. Lots of sales. If you want to make real money, this is your role.
• Organised and process-driven: You need to be able to keep your CRM up to date, follow processes, and manage complex sales pipelines with precision.
• Proven B2B sales experience: Ideally, you’ve sold B2B SaaS before. You know the playbooks and have learnt the lessons. You have proven sales experience and can hit the ground running. You should have a track record of exceeding sales targets.
• Disciplined: You know what to do and when and you stick to your word. You prioritise high-value activities, avoid distractions, and are clear with what you need to do to move the needle and make sales.
• Growth mindset: You should want to be the best B2B SaaS salesperson in SA. You look for feedback and are consistently finding ways to improve your craft. You love reading, listening and learning about sales.
• Resilience: This is not easy. People will turn you down. To succeed, you should be able to show endurance and adaptability in challenging sales environments.
• Curiosity: You need to have a curious mindset and want to learn more about the industry, the people and the why. You are interested and interesting. insights and broad general knowledge.
• Engagement Skills: You should have the ability to connect with a diverse range of clients, including seasoned professionals outside the tech-savvy sphere. You have strong negotiation and interpersonal skills. You are clear communicator.
• Collaboration: Collaboration is central to everything you do, and you defer to an open, collaborative way of working with zero ego

The team

The Jem team is a rapidly growing, diverse mix of +30 humans working across the product, technology, sales, marketing, customer operations, strategy, finance and HR functions. As an Account Executive, you will report into the Commercial Director, Chris Hellmann but will also work closely alongside the CEO, and our Leadership team.

Here’s what you might find exciting

⚡️ Impact

80% of the world’s workforce is deskless (they do not work at an office, or behind a desk). Yet only 1% of technology spend is allocated towards this massive employee base. Jem HR is one of only a handful of companies globally tackling this problem and trying to level the playing field. The opportunity is massive.

⚡️ Culture

We're on the ground floor of a rocket ship, and if you join Jem you'll have the opportunity to rapidly learn, sharpen and apply your skills, and help shape our products and future. Our culture is open, autonomous and output-based.

⚡️ Compensation and benefits

• Competitive salary
• Monthly medical aid and internet contributions
• 22 days of annual leave
• Hybrid work culture -offices in Cape Town and Joburg and mandate a minimum of 3 days per week in the office
• Flexible work schedule - outputs based approach to work, with the flexibility to structure your time as you wish
• Office tech - that will optimise your working environment. This can be used for your home or in-office working space
• Free lunches on Jem three times a week

⚡️ Recently funded

We’ve raised money from great investors, including ones who’ve supported us before. We’re happy to share more details during the interview process.

⚡️ Joining our team

You will go through a rigorous process in which you will get to meet many people from our team, and we will get to know you, your work and your working style. This is a two-way interview and as much as we want to make sure we find the right person, we also want to make sure that you believe this is a place you can thrive. To do that, we both need to get to know each other.